Ashley Cain is the winner here. Super friendly, has a great positive attitude about the flooring available. Helped with costs and installation timing. Highly recommend this company over Home Depot.
Jennifer Angel
I very seldom write a review, unless the service was really bad or really good. This service was GREAT. I love it when a company is considerate of YOUR TIME. This company was on time, they provided quality customer service, Amanda (one of their salespersons) was AMAZING, and my floors are beautiful. I wish I was aware of them before I hired Lowe's (contracting team) last winter to install my porcelain tile in my bathrooms. If anyone needs flooring, please contact them before hiring anyone else, especially Lowe's. Also, their pricing was so reasonable. I am beyond pleased with the outcome.
Tonya Jefferson-Clemons
Ashley was beyond fantastic from start to finish. Ashley asked all the right questions, was knowledgeable and guided us through the whole process of getting laminate flooring throughout our whole house. The gentleman who laid the flooring were respectful of our home, neat & clean and efficient. We could not be any happier with our new flooring.
Diane Gottschalk
Ashley was beyond fantastic from start to finish. Ashley asked all the right questions, was knowledgeable and guided us through the whole process of getting laminate flooring throughout our whole house. Tge gentleman who laid the flooring were respectful of our home, neat & clean and efficient. We could not be any happier with our new flooring
Diane Pitt
A&D Carpets installed about 1800 ft. of LVP earlier this month in my home. Rhyman and Paul did a great job! These guys knew what they were doing and were very professional. Very pleased with the installation and also with Ashley Cain, the Assistant Manager at A&D Carpets.
randy6114
I worked with Ryman and Ashley on the purchase of four rooms of carpet and LVP for a 42' long central hall in my 105 YO house. I am so pleased with the end result, happy with the quality of products and the quality of work performed. I absolutely love the LVP, it was a perfect choice to cover the damaged hardwood in my hall. I highly recommend A&D and their staff--I would not go anywhere else. And I will be back again, I have one room left to do. Updated 4/23/2022: Finally finished my last room, the kitchen (which is a work in progress). Used very thick Mannington sheet vinyl to cover the flaws in the unlevel floor. Worked out great, looks great, love it. Worked again with Ashley and Rhyman on this project and I'm always very happy with the end result. Highly recommend.
Kim Gibbons
Was very happy with the two installers Matt and Shawn. They were very professional and did an excellent job of installing the flooring. I was very pleased with how my new flooring looks.
Sue F.
Our experience with A&D Carpets couldn’t have been better. The whole process from start to finish went very smoothly. Ashley Reid was very fun and easy to work with. She provided us with a great selection of carpets and really listened to us. We were given a great quote for the carpet we ended up choosing. The carpet both looks and feels amazing. High recommend A&D Carpets & Hardwoods for any flooring needs.
A Google User
Our experience with A&D Carpets couldn’t have been better. The whole process from start to finish went very smoothly. Ashley Reid was very fun and easy to work with. She provided us with a great selection of carpets and really listened to us. We were given a great quote for the carpet we ended up choosing. The carpet both looks and feels amazing. High recommend A&D Carpets & Hardwoods for any flooring needs.
Abi Karston
From the moment I walked into the store I was greeted with a smile. Ms Davina was so friendly and very helpful. She is a true professional and very kind, courteous and very knowledgeable about her products. I love the fact that A and D do not contract there work out. The guys who installed my floors did an outstanding job and we are very happy with the results. I highly recommend A and D Hardwood to anyone who’s looking to have work done on their floors
Uri Nash
This is the fifth time that we have used A&D for our flooring needs, both residential and commercial. Their product knowledge is excellent and has helped us make the correct decisions each time. After the initial sale they do a good job of keeping you informed of the status of your flooring order, including a reminder call the day before letting you know when the installers will arrive. They use their own in-house installers who are courteous and do a great job of installing and cleaning up the job site when done. I wouldn't use anyone else in the area for my flooring needs.
Jeffrey Gillette
Ashley, was the store technician that I worked with. Ashley, is very professional and knowledgeable of her job and the materials. The young men that installed my floor was awesome! They even clean up very well afterwards. I love my floor!
Billie Denson
We are looking to put hard flooring into one of our houses. They answered all of our questions each time we went in and they worked with us to get the best flooring in our price range.
Shawn Shaffer
We had two rooms of carpets redone and could not be happier. Ashley was awesome helping get this all done.
Elizabeth Urbanowicz
When I needed new carpeting, I wasn't sure if I should try the most cost-effective route and go with Home Depot/Lowes or invest a little more and go with a smaller company. A&D had such great reviews online, so I took the risk and never for a moment regretted it.
The sales reps took time to listen to what I wanted and offer cost-effective solutions. They were timely in their responses and honest about what they thought were the best options for me (even if those options were less expensive!). Then, when the carpeting I chose was backordered for a second time, they upgraded me to a more expensive/durable model for free! I would expect this if I were a high-end client with a large home. But that is not me. I originally chose a middle-of-the-road product for my 1,700 square foot home. And still, they bent over backward to offer top-notch service. Then, upon installation, their team of service providers was professional, efficient, and took pride in their work.
I truly could not be happier with the product and service I received at A&D!
Tina C
Great, professional company! Everything went smoothly from the consultation to the day of installation. There was a hiccup with a transition piece in one of the rooms but they have been great about keeping me in the loop since the piece had to be ordered. I’m in love with my floors! Definitely would recommend!
LaKeisha Sparks
Ashley was truly amazing & so helpful! Would recommend her to anyone!
Zara Jones
As we walked in we were greeted by Ashley, she made us feel welcomed from the start. She assisted us from the get go in choosing our new flooring and she was so patient with us. She is very professional and attentive. We went to another place after A&D and the service was not even close to what we experienced with Ashley. Needless to say, we will be working with A&D to get our floors done and can’t wait to post pictures of our new floors.
Micheline Peacock
We had two rooms of carpets redone and could not be happier. Ashley was awesome helping get this all done.
Tina Challender
Ashley was great! She was very helpful and informative when we were choosing our floors. They are absolutely beautiful and I would definitely recommend them to anyone!
Bridget Flynn
I have used A&D several times over the past 25 yrs. Always satisfied. Fair. In every way. Pricing, product and service. I have recommended them many times. Friends always say thank you.
Rose Cales
From start to finish, everyone we interacted with was friendly, honest, and professional. We were sold a high quality product as well. This is our second home that we’ve trusted to A & D. I highly recommend!
Amy White
I have had A & D Carpets & Hardwoods install flooring in my house many times. My consultant Ashley is great. She is knowledgeable and helps me make the best selections. I had new carpet installed in the bedroom earlier in the year and they did a great job. They just installed a hardwood floor in my dining room and it looks awesome. Matt and Paul were very professional and did a great job. They called to confirm each time and always showed up when they said they would. When I need more flooring replaced, I will definitely call them. Thank You A & D Carpets & Hardwoods!
Patricia Starcher
A &D Carpets & Hardwoods did an amazing job installing carpet and flooring in our home. They were so professional and clean. I just can’t say enough good things about them. They did a beautiful job!!!
Would highly recommend them
Rebecca Arnold
Just courteous and professional all around, great job I was very pleased and satisfied with the job.
Lois Robinson Robinson
Everything from beginning to end was VERY professional. Ashley took time to walk us through the showroom and help us pick out the perfect flooring. Tyler and Evan were our installers and did an excellent job from the time they walked in to the clean up.
I would highly recommend A & D to anyone who needs floors!
Denise Washington
A & D is a great company to work with. Ashley was so helpful when I was selecting and purchasing my carpet. The two installers showed up on the agreed date and on time. They were very nice and when they finished they explained what they had done and how to care of the carpet in my bedrooms. If I need flooring in the future I wouldn't hesitate to return and recommend to anyone I know looking for flooring.
Connie P.
A and D flooring recently installed carpeting in three bedrooms, upstairs hall, and stairs. Jenna and Ashley were most helpful and knowledgeable in their recommendations and suggestions. On the promised installation date, three gentlemen arrived on time to complete the installation. They were professional, efficient, and careful with the walls and furniture. I had removed all but the large pieces of furniture, and they replaced everything. We did a walkthrough upon completion, during which they reminded me about the terms of the warranty and answered my questions. They were an excellent, hardworking team, and I would not hesitate to recommend A and D to anyone.
Lorraine Hall
Great!!! I appreciated the time and Patience and Respect Ms.Jena granted me while helping us with our purchase.
PATRICIA H
We had a great experience with A & D. They were very easy to work with and knowledgeable in helping us select the flooring we needed.
Tina J.
It was great to work with Davinna and Jen picking out the flooring in the office and then coming to the house to make sure it was what I wanted. The installers Rhyman, Chipper and Joe were great installing and always answered my questions. I absolutely love the carpet and laminate/wood flooring. You will be pleased.
Tanya smith
Choosing which floors would look the best was the most difficult part of my experience with A&D Carpet and Hardwoods. The endless amount of flooring offered but with the help of the sales associate, everything was perfect. The crew who installed the flooring arrived on time, worked diligently, and completed the job on time as scheduled. I received excellent customer service with knowledgeable answers to my questions during the entire process. Thank you, A&D, for providing a smooth installation to improve the overall look of my home.
Living Out Loud JAWSGIRL
Davina & team were easy and so accommodating! I sincerely can’t say enough good things about their customer service from sales process to efficient and professional installation. They were always on-time and patient with questions that “came to me” throughout the process. The carpet looks amazing and was exactly what I wanted! Thanks so much to A&D!
Victoria R.
Excellent experience from start to finish. The installers were very detailed and did an amazing job.
Jeremy
When I walked in the showroom I was a little overwhelmed with all the choices they had. Marty was AWESOME! He quickly eased my mind and helped me pick out the perfect carpet and padding for our home. He was very friendly, knowledgeable and went above and beyond to help. Our carpet was installed on 12/30/20 by Ryman and Chipper. They both were the most polite and informative young men. They both worked hard to get the carpet installed and done right! It was obvious both cared about the quality of work they done. Needless to say I was very impressed! Marty, Ryman and Chipper make a good example of how fantastic A & D are! I will return with any flooring needs and highly recommend them for yours!
Thank you
A & D! - Dana
I worked with Ashley on the purchase of our floors. She was FANTASTIC! Ashley was always very friendly, professional and she went above and beyond to make sure I was informed and got what I wanted within my budget. Evan and Chipper installed the floors and were both prompt, professional and willing to help with any questions I had as well as clean up after each day and got it all done within the time promised. I would highly recommend Ashley and all the staff at A & D.
Tracy Kim
A&D did an awesome job replacing my flooring. Absolutely love the finished project!
Tori Jenkins
I worked with Ryman and Ashley on the purchase of four rooms of carpet and LVP for a 42' long central hall in my 105 YO house. I am so pleased with the end result, happy with the quality of products and the quality of work performed. I absolutely love the LVP, it was a perfect choice to cover the damaged hardwood in my hall. I highly recommend A&D and their staff--I would not go anywhere else. And I will be back again, I have one room left to do.
Kim Gibbons
Excellent company to do business with they all very professional from the start till the completion of the job. Very friendly and the installation was done the same day. They did a outstanding job installing new flooring and will help you guide thru the whole installation. A+ company.
William Butterfield
Davina and staff are awesome! They made my flooring experience one I won’t forget. If you need anything, they are very accommodating & answer all of your questions that you may have. I am absolutely in love with my new floors! Thank y’all so much for this amazing experience.
Ashtyn J.
Ashley Danielle Cain at A&D helped me every step of the way! My floors and carpets look amazing!! I highly recommend you go to A&D for whatever you need! Outstanding customer service! Thanks again ashley!!
Michelle V.
A&D floor was very professional and they did a really great job,our floors look great.
Cheryl Shepherd
If you think you are going to save money at Home Depot or Lowes think again and drive to A&D Floors. We got our carpet installed by a local professional. Davina and staff is just awesome and best yet flooring is their business. My wife and I needed carpets installed in our house practically days after closing. It was during the time of the masters before Covid19 hit us all canceling the Masters. I was upfront with Davina explaining that we wanted to take in part of the rental listing that many do within the area. In the current state of the carpets the rental would never took place. Davina went way above any expectations. A&D got it done within weeks. If you are wanting floors go to them. You will not be disappointed.
To all the staff, Thanks Again. Mike and Amanda Long
Staff friendly and very helpful. Great job on install my floors.
Sandra Waddell
Exceptional customer service and quality worksmanship an a reasonable price. Will do business again with the folks at A&D again in the future.
Kevin Thomas
I was recommended A&D by a friend and could not have been more pleased. Ashley, one of the managers, was absolutely amazing to work with. She was patient while I dealt with the insurance company, she was really good about following up, and also answered any question that I had. The guys who put the floors down did a phenomenal job! I cannot rave about them enough. They were prompt, professional, and just really good at what they do. We plan on working with A&D again in the future! They are voted the best and have amazing reviews for a reason!
Jasamine Stewart
The employee are knowledgeable and very nice..great comfortable atmosphere. They always have a good sale going on too..
Kelly Ray
We would like to thank A & D carpets and hardwoods for taking our order for carpet and hardwood. My wife and I want to thank carpet and hardwood consultants Kelsey and Susan, and we thank the installers Ryman, Chipper, and Greg for all their hard work.
Artemas and Davina J.
We were very pleased with the flooring selection and knowledgeable staff. The install was done as promised and finished in the timeframe given. Highly recommend A&D Carpets and Hardwoods.
Brad Patterson
Ashley at A & D is BY FAR the best flooring consultant in town. I went to many other flooring stores and did not receive near the quality of customer service. She was very patient with me picking out various flooring material and helped me get the best pricing available. I also liked that the flooring installers are not contracted out and are certified. I highly recommend A & D.
Jamie Cressend
Absolutely stress free process. Just moved to the Augusta area, and Ashley walked us through the process start to finish. Visited based on their brand as a Family business....will be a return customer for their outstanding service.
Stacy Mason
Many selections, friendly atmosphere, helpful people.
Valerie Lawton
Ashley with A&D came out to our house and measured our rooms. We met her at the store to look at products. She was very knowledge and helpful! We chose a grey laminate floors. We scheduled a week for the work. The crew that came into our home was very nice and professional. Ripping up our old floors and carpet was quiet a mess, but they did a great job keeping it tidy and after they finished- the guys cleaned up and moved our furniture back.
We are extremely happy with the product and A&D Carpet.
Kelli Hansen
A&D staff were great at helping my elderly dad pick out new laminate flooring to replace the old carpet in his home. Additionally, they suggested the perfect sheet vinyl design for the bathrooms to update them and which coordinates with the various color palettes. The design staff also worked to find a product in his budget, and he ended up with a great Mohawk laminate.
The installation team was very professional, worked diligently, and very neatly. They cleaned up daily and made sure to leave the house useable for dad each night. They showed great pride in the job they did.
The house looks amazing ! Definitely would recommend and use them again.
Gloria Loungeway